In this article we will be going through how to fix Winlo.sys Error / DssAudio error
This is an issue present on all G11 and 12 OPSs. Pop-ups may occur on G12 with this bug.
Please follow instructions below;
- Turn on OPS and go to Windows Home screen
- Open Settings
- Go to Apps
- Go to Installed Apps
- Scroll down until you see "DssAudioService"
- Uninstall "DssAudioService"
- Once complete, restart OPS.
This will remove the audio driver that is causing some OPSs to display Winlo.sys Error.
If you are still experiencing this or need assistance, please reach out to our support team.