AVE-xx50 Firmware Installation Guide – Avocor

This article contains installation instructions and firmware files for the Avocor E50 series interactive displays.

Compatible models: AVE-5550, AVE-6550, AVE-7550, AVE-8650

Checking your firmware version:

Press the settings button on the UiQ Home screen, the front panel keypad on the display, or on the remote control

Once the settings menu appears, tap the About tile, and Firmware Version will be displayed.

Connect the display to the network via:
- Ethernet/CAT5 (preferred)
- USB WiFi module

When a new firmware is available on our OTA server, the file will automatically download and install in the background. A progress indicator will be visible from the Home screen.
Note: Users on firmware version 1.1.36 or older may encounter the progress bar pausing part-way through the update. If this occurs, please wait 30 minutes and then toggle the A/C switch off and on again. The update will finalize during system boot-up.
Once the download is complete, you may see a notification. Tap the Reboot button.
Note: Do not power off the display until the update is complete.
Confirm the update is complete by checking the firmware version in the settings menu.

This process applies to the aml_upgrade_package.img file type.

Download the firmware from the Firmware Download section at the bottom of the article.
Download the file onto the root directory of your USB drive.
Plug the USB drive into the USB Service Port located side I/O of the display.

Once a compatible USB and firmware has been detected, the Insert USB button will highlight and change to Apply Update.

Select Apply Update to begin installing the firmware.

Note: Do not power off the display until the update is complete.
After the display reboots, there may be a notification at the top of the screen that firmware updates are being performed

Note: Do not power off the display until the update is complete.

Confirm the update is complete by checking the firmware version in the settings menu.
In some cases, a USB firmware update may result in issues with re-registering with Fuse. If this occurs, please follow the steps below:

Situation A) If the device has previously been claimed the device in your organization's Fuse tenant, simply navigate to the device page and delete the device. Next, claim the device in Fuse.

Situation B) If the device is not claimed in your organization's Fuse tenant, but you are experiencing issues with Fuse registration or claiming, please contact Avocor Support with your device serial number and we will resolve the issue:

Phone: Americas, APAC, Oceania: +1 (855) 268-7999
United Kingdom and EMEA: +44 0333 300 3457

Email: service@avocor.com

Version	File Size	Release Date	Download 55"	Download 65"/75"/86"
1.1.38	1.48GB	6/30/2026
v1.1.38 Release Notes
Implement Basic Monitor Mode Added 1-minute as an option for Inactivity Timeout duration Added Languages: Chinese, Korean, Thai, Vietnamese, Japanese Added toggle for automatic OTA updates in Settings > About > System Update Added menu for scheduling OTA updates in Settings > About > System Update > Updates Schedule Added toggle for requiring user-confirmation of OTA update in Settings > About > System Update Added AC Power Behavior in Settings > Display > Power & Energy > Energy Saving Added Power Down Behavior in Settings > Display > Power & Energy > Energy Saving Added option within Power Schedule setup menu to apply your set time to weekdays or all days. Changed Power Schedule behavior to always enter Sleep mode, ensuring the 'On' event can always occur. Fixed issue where Power schedule would apply to multiple days when only one day was chosen Fixed issue where WiFi password submission allowed passwords under 8 characters Fixed issue where OTA update progress bar would stop between 0% and 100% and continue in the background. Fixed issue where the show password button could not be clicked when using IR remote Fixed issue where the Inactivity Timeout could interrupt an OTA update
View release note history:

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