G-series Firmware

This article contains installation instructions and firmware files for the Avocor G-series interactive displays.

Firmware installation instructions

Checking your firmware version

Prior to installing firmware, you should check your current version in the display's UiQ on-screen menu by pressing the gear icon button on the UiQ Home screen, the front panel keypad on the display, or on your G-series remote control unit. Once the side panel appears, tap the About menu tile, and check the Firmware Version section.

Over-the-air (OTA) updates

OTA updates are supported from V1.03 and on.

 

Required items

• Connect the display to the network via:
  • Ethernet/CAT5 (preferred)
  • USB WiFi module

 

OTA update process

1. When a new firmware is pushed from our servers to the internet, you'll see "Update Available" on the Update System button - tap it to access the download page, where you can install firmware and Release Notes.

2. Tap "Download & Apply Update," if you wish to upgrade your unit's firmware. Another prompt will appear, tap Install to begin the update.

3. Your display will reboot automatically once the update is finished - DO NOT press the power button until after the unit reboots into a usable condition.

4. Run a Factory Reset from the About menu once the update is complete (see below); you should also notice your Firmware Version has changed.

USB updates

Required items

• FAT32 formatted USB drive.

Standard USB update process (update_signed.zip)

This USB update method, using the update_signed.zip, is supported for V1.04 and on.

1. Load the update_signed.zip file onto your USB drive.

2. Plug the USB drive into the USB Service Port, near the LAN and RS232 Inputs un the underside of the display.

3. On the G-Series display, open the UiQ Settings>About, then select USB Update.

4. Once a compatible USB and firmware has been detected, the Insert USB button will highlight and change to Apply Update.

5. Select Apply Update to begin installing the firmware.

6. The update process is completed once the display reboots into a usable state - DO NOT interrupt the installation until it reboots.

7. Run a Factory Reset after completing installation.

Firmware and release notes

Click the version number of your desired firmware to download.

*IMPORTANT NOTICE*

DO NOT attempt to install V1.04 via USB if your display's version is V1.02 - this may cause issues. Please update to V1.03 first and proceed from there.

Release Date	Firmware Download	Notes
9/26/2024	2.2.9	Fixed issue where the device could not connect to a WiFi network which has no password Removed support for CEC
7/11/2024	2.2.8	Fixed "About" menu bug Updated Location API configuration
5/30/2023	2.2.1	New feature: Fuse. Visit the following for more information: https://www.avocor.com/products/avocor-fuse/ Some display configurations are now read-only in UiQ after claiming in Fuse. Use Fuse to edit the following: Location & Time, Time-zone, Weather - Location & Units, Display name, Eco Mode, Input names Connecting to Fuse disables Eco Mode. Added 4K@30Hz option in; Input> Advanced Settings>EDID. Added Import/Export Settings feature in About menu. Touching the screen will now wake up the active source device (touch-USB connection required). Resolved intermittent home screen flicker related to WeatherAPI error. Updated weather services. Improved OPS input auto-detect logic.
10/26/2022	1.07.10	Improved touch behavior. Improved power button behavior. Added USB Mic & Speaker on/off toggle in Audio menu. Added USB LAN on/off toggle in Network menu. Added new feature: True-Ink - on/off toggle added to the Input menu. Added toggle to hide Source Tile buttons Home screen in Rename Sources menu. Backlight will now turn off if no motion is detected after 120 minutes under active source. Bug fix: only 1920x1080 and 3840x2160 resolutions are now accepted for Home screen Custom Wallpapers. Modified internal USB HUB functionality to improve general performance. 25 second "No Signal" timeout now redirects to chosen Starting Source instead of the Home screen. Fuse tile added – New features coming soon!
07/07/2021	1.04	Fixed breathing behavior of power button LED on keypad after using the power button to turn off the display. Fixed abnormal behavior of "Power On/Power Off" serial command.
06/22/2021	1.03	OTA Update feature debut. Wake On Input set to "On" by default when Eco Mode is disabled. Various fixes related to display Power behavior and Auto-Date & Time settings. Forced aspect ratio to be set to "native" when 4K2K resolution is detected.
03/24/2021	1.02	Release version.