AVE-5530 Firmware Installation Guide

This article contains installation instructions and firmware files for the Avocor AVE-5530 interactive display.

Firmware installation instructions

Checking your firmware version

Prior to installing firmware, you should check your current version in the display's UiQ on-screen menu by pressing the gear icon button  on the UiQ Home screen, the front panel keypad on the display, or on your E-series remote control unit. Once the side panel appears, tap the About menu tile, and check the Firmware Version section.

Over-the-air (OTA) updates

Note: We are aware of an issue occurring on builds < 1.5.23, where OTA updates will not work. If you are on a version before 1.5.23, you will need to complete the update via USB to 1.5.24 (or 1.5.23) before receiving OTA updates.

Required items

• Connect the display to the network via:
  • Ethernet/CAT5 (preferred)
  • USB WiFi module

 

OTA update process

1. When a new firmware is pushed from our servers to the internet, you'll see "Update Available" on the Update System button - tap it to access the download page, where you can install firmware and Release Notes.

2. Tap "Update", if you wish to upgrade your unit's firmware. Another prompt will appear, tap Install to begin the update.

3. Your display will reboot automatically once the update is finished - DO NOT press the power button until after the unit reboots into a usable condition.

4. Run a Factory Reset from the About menu once the update is complete (see below); you should also notice your Firmware Version has changed.

USB updates

Required items

• FAT32 formatted USB drive.

Standard USB update process (update_signed.zip + BASECODE...zip)*

1. Download and extract the firmware ZIP file.

2. Load the update_signed.zip and BASECODE...zip files onto the root directory of your USB drive.

3. Plug the USB drive into the USB 2.0 Service Port on the left side of the display.

4. On the E-series display, open the UiQ Settings>About, then select USB Update.

5. Once a compatible USB and firmware has been detected, the Insert USB button will highlight and change to Apply Update.

6. Select Apply Update to begin installing the firmware. Tap confirm if any subsequent messages appear.

7. The update process is completed once the display reboots into a usable state - DO NOT interrupt the installation until it reboots.

8. Run a Factory Reset after completing installation.

USB Firmware and release notes

Click the version number to download.

Note: some older versions are unavailable to download at this time. 

Release Date	Firmware Ver.	Notes
10/18/2024	1.5.24	Fixed an issue where the OPS powers down when pressing the display power button despite the "OPS Always On" setting being ON
5/21/2024	1.5.23	Fixed an issue with OTA updates
1/9/2024	1.5.2 (unavailable)	Fixed "OPS Always On" to persist after AC power cycle. Fixed an issue where a Home screen tile would reappear after being set to hidden. Optimized screen power logic. Optimized Fuse/display configurations sync.
9/28/2023	1.5.0 (unavailable)	Added Montage screen-sharing application to Home Screen. Added RiseVision digital signage application to Home Screen.
4/14/2023	1.4.33	Add Fuse Fix weather API Changed "Auto Power On"" logic. Changed Display>Picture>Advanced>Color Temperature options from ""Warm, Standard, Cold"" to Kelvin equivalents: 5000K, 7500K, 9300K Added additional UiQ Languages.
6/6/2022	1.4.3 (unavailable)	Modified Display Sleep timer to operate only on the Home screen. Fixed the serial command “IPC Control.” Added new power logic: Sleep mode – low power state that allows for wake on touch or connection from an active signal. Adjusted “OPS Always On” power logic for better performance. “Wi-Fi” corrected to “WiFi” under Network settings.
06/01/2021	1.3.17 (unavailable)	Add Wallpaper Import & Export function in UiQ. Added additional languages in UiQ. Fixed no cursor in Power On time selection page when using the RCU.
02/27/2021	1.3.15 (unavailable)	Remove the “Entering recovery system!” shown when doing a Factory Reset. Set default Timezone and Weather to “Portland, OR” Set default Use 24 Hour Time to “Off” Fixed Date Format: “Mon, October 21” not “Mon. October 21” Fixed Weather: “Unit °F” not “Unit Degrees Fahrenheit” Added Auto Close Menu toggle to “Display” menu under “Audio” with default to “On” Added Avocor Logo toggle on Wallpaper menu Default Auto Power on/off to “Off” under Energy Savings Default Source Preview to “Off” Under Rename Sources put the “default” name of the input under the changeable name of the input. Fixed About menu Model Name.
1/22/2021	1.3.14 (unavailable)	Fixed incorrect display adjustment when switching to/from Type-C source via serial command Modified FW update flow, fixed typos during shown during the FW update process
12/18/2020	1.3.13 (unavailable)	Fixed OPS slot power issue. Fixed Set Date and Set Time. Fixed the temperature showing when not connected to the network. USB LAN enabled through the Type C input.
11/09/2020	1.3.12 (unavailable)	Added OPS shut down disclaimer upon powering down the display. Revise the icons in launcher.
10/27/2020	1.3.11 (unavailable)	Improve settings icons and texts. Add mac address in about menu. Add front buttons lock. Improve touch sensitivity. Remove 4K30Hz selection in EDID toggle. Updated default wallpapers.
9/29/2020	1.3.10 (unavailable)	Introduced USB firmware update method Added "Lock Front Button" under Security Fixed issue with Type-C source preview Revised USB update page Fixed bug with HDMI RGB Range setting Adjusted Backlight limit for Eco Mode Fixed issues relating to Display Settings serial commands Type-C can now be set as "Favorite Source" and "Starting Source"
08/28/2020	1.3.9 (unavailable)	Release version. Can only update to next versions via OTA (network connection required) - please contact Avocor if network connection is not possible.